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Driving Peace of Mind,
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CARELINE: 0860 00TAXI (0860 008294)

Mobility Insurance Underwriting Managers is a specialist in public transport insurance, offering tailored solutions for Taxi and Bus operators across South Africa.

With the support of Bryte Insurance Company Limited—a premier insurer—we bring the widest cover suited for the public transport industry.

We understand the unique challenges faced by operators and strive to be more than just an insurance provider.

Our empathetic, customer-centric approach ensures that we intimately understand your pain points and work with you to build sustainable,
risk-conscious solutions.

We are committed to settling valid claims with fair outcomes, balancing
commercial realities and 
genuine support

Our unique Risk Management Programme

We don’t just provide insurance—we partner with Brokers and Insureds to proactively manage risk.
Our programme includes:

  • Risk assessment and mitigation strategies
  • Ongoing support and advice for safer operations
  • Collaboration with industry stakeholders to ensure fair treatment and best practices

Why Choose Mobility?

6 Key Outcomes

Our customers do not face any unreasonable post-sale barriers:
  • To change products
  • Switch providers
  • Submit claims
  • Make a complaint
Our customers are confident that they will be treated fairly and professionally at all times and know that they are in good hands.
Products perform as customers
are led to believe.
Products and Services are designed to meet the needs of an identified group of customers and are targeted as such.
Where customers receive advice from our Broker Partners, it is suitable and take their circumstances into account.
Customers are supported with clarity and are kept appropriately informed before, during, and after contracting.

Treating Customers Fairly

TCF is a regulatory framework set by the Financial Sector Conduct Authority (FSCA). This framework governs the way an FSP business conducts daily dealings with its clients ensuring that all clients are treated fairly, during all stages of the product life-cycle and advice process.

Why TCF?

Outcomes Based

TCF is a programme for regulating market conduct – driven by the FSCA
Promotes fair customer treatment throughout the product lifecycle 
Customers’ financial needs are addressed clearly and specifically
Improved customer confidence in financial products and services
Transparency in the process of sale and aftercare

Our Promise

We commit to fair and transparent claims settlement, guided by responsible commercial practice that safeguards both our policyholders and the sustainability of the Public Transport Industry.